Refund Terms

Welcome to the Refund Terms of DORIANLIX. Your satisfaction is our priority and we have outlined the following policy to ensure that all matters related to refunds are clear and transparent.

1. Eligibility for Refunds

DORIANLIX offers refunds under the following circumstances:

• Products must be returned in their original condition and packaging.
• Requests for refunds must be made within 30 days of purchase.
• Services must be canceled within the initial 7-day period following the purchase.

2. Non-Refundable Items

Certain situations may exclude eligibility for refunds, including but not limited to:

• Non-returnable items as indicated during purchase.
• Products or services marked as "final sale".
• Misuse or damage caused by improper handling of products.

3. Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service at [email protected] with your order details.
2. DORIANLIX will review your request and, if approved, provide instructions for return shipping.
3. Upon receipt and inspection of the returned item, a refund will be processed to your original payment method within 5-10 business days.

4. Contact Us

If you have any questions concerning our refund terms, please do not hesitate to contact us at:

Thank you for choosing DORIANLIX. We are committed to providing you with the highest quality of service.